Melbourne, September 20, 2016 - Whispir, the market leader in the Communications-Apps-as-a-Service (CAaaS) industry, has today announced a funding round of $11.75 million, which will be used to continue the company’s rapid expansion into Asia. Investors include Telstra Ventures, NSI Ventures, Rippledot Capital, private investors and Jeromy Wells, the CEO and co-founder of Whispir.
Whispir will use the funds to build capacity as the company continues a rapid expansion in Asia and the United States, further accelerating an already strong growth trajectory. The company has increased staff by 47 percent over the past 24 months, and sales across all regions are up by 55 percent as calculated on a monthly recurring basis. Growth in Asia is particularly strong, with Whispir recording 145 percent year-on-year growth in Singapore.
“Whispir underpins dynamic and powerful multi-channel communication for its clients. We have been impressed by the leading enterprises in our region and beyond that are already using it to deeply engage. NSI Ventures is very pleased to be on board as Jeromy, Andrew and the team further increase their global reach and extend their product beyond communications into intelligence and insights,” Shane Chesson, Partner of NSI Ventures.
Whispir has evolved into a market leader in the communications space, offering CAaaS to businesses of all sizes - from large enterprise through to SMBs - across three global markets. Partners include Australia’s largest telecommunications company Telstra, who use Whispir’s software platform as the basis of their enterprise messaging solution, and Singapore-based StarHub, who see Whispir as a platform to access new horizontal enterprise business opportunities outside the traditional telco product buyers.
Vice President, Asia and Global Channels, Andrew Fry said “Whispir’s expansion and success in enterprise messaging is aligned with that of StarHub. We are witnessing some incredible growth for communications apps in Singapore at the moment, and are very confident that this trend will continue as we progress towards being a smart nation of mobile professionals. We look forward to growing alongside StarHub in this very exciting market.”
The company has recognised significant growth in areas such as Customer Engagement, Crisis Communications, Operational Communications in various industries such as Banking and Finance, Education and Health.
“Rippledot Capital is excited to play an active part in helping Whispir leverage its unique, market leading solutions across the Asian markets and further accelerate its growth,” saidAtin Kukreja, CEO of Rippledot Capital.
Whispir’s current expansion over the past 24 months has seen the global team grow. This includes the appointment of Paul Bohannon, VP of Sales Australia. The company has also added to a rapidly growing team in Singapore, with the recent addition of Chief Financial Officer Gareth Roberts, and in the United States, with Brant Williams, VP Americas, heading up operations in their US offices in both Seattle and San Francisco.
CEO Jeromy Wells states that the company’s offering extends well beyond offering exceptional products and services.
“Unlike most contemporary SaaS businesses Whispir has a channel model. And it is the strength of Whispir’s alignment with its channels that results in a more capital efficient business. Andy Penn, Telstra CEO, has stated many times that innovative communications solutions that deliver more value to Telstra’s customers over traditional commodity services is the key to Telstra’s future success. Similarly, Telstra’s interest in Asian expansion is entirely consistent with Whispir’s Asian ambitions,” said Wells.
In the United States, a similar pattern of tight alignment with Whispir’s channels is clear. Roy Ng, COO of Twilio, the leading cloud communications company, comments: “Businesses today are looking to create differentiated, multi-channel customer engagement experiences. Through Whispir’s user interface, non-developers can build software applications on top of Twilio’s communication platform, regardless of their level of technical expertise. We look forward to our continued partnership with Whispir as they expand internationally.”
Andrew Fry noted that IBM has in the last couple of months, launched a new global service entirely built on Whispir services. This new IBM solution (Resiliency Communications as a Service or RCaaS) enables IBM to monetise its IP in new ways as a service.
“Whispir provides IBM with an opportunity to change the way IBM engages with thier clients and provide them differentiated and innovative new services,” said Fry
Jeromy Wells adds that, “Cost savings from efficiencies are one thing, having the capabilities to mitigate risk for our customers are another, but the magic really happens when Whispir becomes the means by which our channels and end user customers have new ways to generate new revenue streams – this is the most compelling value.
Our business model just gets stronger and stronger every day, with our customers using Whispir to innovate new uses of Whispir within their businesses. CAaaS is a new category that we have defined and we anticipate that will receive a lot of attention from the market over the next few years."
Whispir enables new and more effective ways for businesses to design communications applications to interact with people. With Whispir, businesses can flourish in the super-connected world of mobile, social, and web technologies, to service their consumers, internal and enterprise needs. Our aim has always been to develop customer-centric solutions that transform the way people and organizations engage with their world, for the better. Whispir makes it possible to leverage valuable insights, worldwide best practices, capabilities, and workflows from the simplest to the most complex communications tasks.
Whispir is transforming the way businesses communicate.